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For counselors,
a safe AI agent
Modalia AI

The work of documenting and interpreting a session doesn't end when the session does.
Modalia AI organizes it all securely and carries it into your next one.

02Trust & SecurityBecause of the sensitivity of client data, we demonstrate safety before features

Counseling records must be handled safely —
before any AI ever touches them

3 safeguards protecting your counseling records

Encrypted before it's ever stored

Session records are encrypted before storage and kept only in protected form.

Session records are never used to train AI

Records are used only for the task in front of them — they're never kept as AI training data.

Sensitive information is masked before sharing

Information that could identify a client is masked by default and can only be revealed when needed.

Client Jamie Carter can be reached at +1 555-0142.

Affiliated with: Downtown Counseling Center, session in progress.

Sensitive information is only revealed when needed

The records are there —
but the interpretation is still scattered

When you need to tie scattered notes and results into one story

"When assessment results and session notes don't talk to each other,
pulling them into a single story is the hardest part."

Counselor interview

When you have to write
the same thing all over again

"Re-documenting the same session across every form
keeps pushing my end-of-day later and later."

Agency counselor interview

When you're not sure where to pick up in the next session

"The notes are there —
but I still have to go back and re-read everything to find my place."

Practicing therapist interview

In every case, the pieces stay disconnected — integrating, reviewing, and linking them is still left to the counselor

04Core Features · Tools ready when you need themShow that Modalia AI is an AI agent you pick the right tool from — not a feature list

The right tool, exactly when you need it

Transcript

Turn your recording into a session record

When re-listening and dictating feels like too much

Modalia AI separates and organizes what the counselor and client said, creating a foundation for your session notes.

Pain points addressed
When documentation takes too long
Session Notes

Organize notes in the format you need — right away

When you're rewriting the same record into yet another form

Using session notes and recordings, Modalia AI drafts SOAP, DAP, Family Center notes, and agency-submission records — each adapted to its purpose.

Pain points addressed
When reformatting for every template feels tedious
Case Conceptualization

Weave scattered clues into a coherent session arc

When you can see the repeating pattern but organizing it feels overwhelming

Modalia AI organizes recurring emotions, relationships, and thought patterns into a hypothesis draft for the counselor to review.

Pain points addressed
When you're stuck on how to conceptualize the case
Genogram

Map family relationships at a glance

When you need a quick visual of family composition and relational patterns

Modalia AI uses family member information, relational cues, and conflict patterns to help organize a genogram and draft interpretive notes.

Pain points addressed
When family relationships are tangled and complex
NEWPsychological Assessment

Read test results and session notes together

When you need to interpret assessment data in the context of a session

Modalia AI reviews assessment results alongside session notes, then surfaces cues and follow-up questions for the counselor to examine.

Pain points addressed
When psych assessment interpretation feels stuck

Before you start, check the results first

Pick a sample session and see the session note draft Modalia AI prepared.

Step 1 / 3
Step 1 / 3 — Choose a sample case

First, choose a sample case to explore

Modalia AI · Sample case selection

These are example cases for experiencing Modalia AI — not real client data.

06Personas · Situations (5 situation cards)Branch by the 'moment you get stuck', not job title · 5 equal-weight cards · self-matching

From falling behind on notes
to hitting a wall mid-session

The counselor drowning in documentation

Monday night, 10 p.m. —
six notes still left to write

The session is over, but the paperwork keeps slipping to the next day.

Turn session recordings and rough notes into a ready-to-review session note draft.

  • Transcript
  • Session notes

The counselor stuck connecting assessment to session

Assessment results and interview notes
aren't speaking to each other

I have the test scores, but I don't know how to connect them to what actually happened in the room.

Bring assessment results and session records together into a draft integrated interpretation.

  • Psych assessment
  • Case conceptualization

The counselor prepping for supervision

The night before supervision —
unsure which case to bring

I can't figure out what the core case question even is.

Organize case conceptualization and supervision questions from session patterns and recurring cues.

  • Case conceptualization
  • AI feedback

The counselor locked into institutional forms

Same content, different form
every single time

The session content is the same, but the submission template is always different.

Reformat session records to fit institutional and reporting templates.

  • Session notes
  • Institutional forms

The counselor mapping complex family systems

Family relationships too tangled
to see the whole picture at once

I can sense the relational dynamics, but putting them into a structure is hard.

Organize family cues and relational information into a genogram-centered summary.

  • Genogram
  • Relational mapping
1/5
07General AI vs Modalia AI (side-by-side comparison)5 comparison pairs · Modalia AI panel highlighted as single trusted choice

Why Modalia AI
is different from other AI

General AI

A general-purpose AI that produces answers inside a chat window

  1. Training data concerns

    The session records you input may be used to train the model.

  2. Records scattered across chat windows

    Client records end up mixed across multiple separate chat threads.

  3. Past sessions must be re-entered every time

    You have to copy-paste previous session summaries and progress notes each time.

  4. No clinical grounding

    Without a counseling context, responses can drift into generic advice.

  5. Templates must be specified every time

    SOAP notes, institutional forms, and other templates require a fresh prompt each session.

A specialized AI agent built for counselors and therapists

  1. No AI retraining on your data

    Client data is never used to train AI models.

  2. Per-client record management

    Session records accumulate and are managed in dedicated per-client folders.

  3. Context carried across sessions

    Accumulated session records flow naturally into preparation for the next appointment.

  4. Counseling-specific knowledge

    Drafts are grounded in counseling expertise and accumulated clinical material.

  5. Built-in counseling templates

    Session notes, institutional forms, and supervision templates are ready to use.

Modalia AI does not replace the counselor's judgment.
It keeps session records safe and helps carry them forward to your next appointment.

2,000+
Active counselors
10,000+
Sessions documented
12hrs+
Hours saved per month
90%+
Subscription renewal rate

Behind the numbers,
there are reasons counselors keep coming back.

Less documentation burden

The documentation load feels so much lighter

Jotting down the session flow right after it ends means I'm no longer reconstructing memories after work. With less mental effort spent on notes, I can stay more present during the session itself.
K. Counselor13-year counseling veteran
Case organization

Preparing for supervision got easier

When I wasn't sure what to bring, having the session highlights and discussion points already laid out is a real help. Putting together materials for my supervisor takes far less time now.
L. TraineeCounseling intern
Institutional record keeping

Our institution's records are finally consistent

Even when each center uses a different template, I can organize the same session content in a single cohesive flow. Rewriting the same notes for every form is a thing of the past—administrative overhead dropped noticeably.
P. Center DirectorCounseling center manager
Session efficiency

Time spent organizing records has shrunk

A first draft gets pulled together in a short window right after the session, so I'm no longer spending evenings wrestling with half-remembered details. I can review the session flow without losing anything.
J. CounselorYouth counselor
Focus on clients

The note-taking pressure has eased

I used to think mid-session, 'How am I going to write this up later?' Now I stay more present with clients during the session, then just refine the draft afterward.
Y. CounselorUniversity counseling center
Fresh perspective

I now have a way to reframe when I'm stuck

When case conceptualization hits a wall, reading a draft organized from a different angle surfaces clues I'd missed. I use it less as a finished product and more as a checkpoint for my own judgment.
H. TraineeCounseling psychology graduate student
Format conversion

Different templates, one cohesive flow

Time spent re-entering the same content for each institutional format has dropped. I can keep the session narrative intact while adapting it to whatever structure is needed.
C. CounselorPrivate counseling center
Report polish

Polishing reports takes far less time

The draft comes out in a tone close to how I write, so instead of starting from scratch I only touch up what needs changing. Even administrative reports flow more naturally now.
S. PractitionerMental health welfare center

Start at the scale that fits your practice

Starter

Individual counselors new to Modalia AI

$9/mo
500 credits / month
Typical usage
  • Clients5 per month
  • Sessions8 per month
  • Standard & advanced session transcripts
  • Counseling notes
  • Supervision prep
Get started
Pro

Full-time counselors or small teams

$49/mo
5,000 credits / month
Typical usage
  • Clients30+ per month
  • Sessions80+ per month
  • Everything in Plus
  • Early access to new features
  • Priority processing for large workloads
Get started
Institution

Centers · Hospitals · Schools

Contact us
Custom credits
Typical usage
  • ClientsBy team size
  • NotesCustom templates
  • Multi-counselor accounts & permission management
  • Custom institutional note templates
  • Admin tools / team management
  • Onboarding support & security consultation
Contact sales

Typical usage figures are examples based on average session documentation. Actual credit usage varies by task type and note length.

10FAQ (last questions before getting started)Resolve final hesitations — credits, security, counselor review, institutional adoption

Frequently Asked Questions

No. Modalia AI is built on the principle that client data is never used for AI training. Session records are processed to generate outputs, but are not used as model retraining data.

Session records are encrypted before storage. Access is restricted to the minimum necessary scope, and sensitive information can be de-identified by the user at any time.

Yes. Counselors will be able to request or directly manage record deletion. For institutional accounts, retention periods, deletion policies, and access control guidelines can be arranged through a separate agreement.

Whether starter credits are included and how many will be announced after our operational policies are finalized. For now, you can explore the output flow through sample demos and select features.

Credit usage varies by task type and the length of the session record. For example, tasks with different processing scopes — such as transcripts, session notes, case conceptualizations, and psychological test interpretations — may use different amounts.

Credits on a monthly subscription plan are renewed each month and used within that billing cycle. Unused credits do not roll over to the next month; they reset with the next billing cycle.

The exact deduction structure will be announced after our operational policies are finalized.

Plan changes and cancellations will be self-managed by users. Institutional plans may require a separate process depending on contract terms.

We are preparing templates tailored to counseling workflows — including standard session notes, SOAP, case conceptualizations, institutional formats, and supervision prep. Institution-specific formats can be added over time.

Yes. Even without a recording or transcript, you can use certain features based on counselor notes, interview records, or assessment results. That said, richer and more specific input data will generally produce a more detailed output draft.

Didn't find the answer you were looking for?
We'll walk you through it in an adoption consultation.

Talk to our team
11Final CTAWireframe copy recovery · center card · primary + secondary + 3 trust chips (no preview UI)

Session documentation,
now lighter than ever

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